Terms & Conditions

Last Updated: 15/12/25

Welcome to Air lily Inc (“we”, “us”, or “our”). By accessing or using our website, services, or communication channels—including SMS/text messaging—you agree to these Terms & Conditions. Please read them carefully.

Business Name: Airlily
Address: 7836 South 16th St, Phoenix, AZ, 85042
Email: [email protected]
Phone: +1 (480) 906-3553

1. Services Provided

Airlily provides HVAC services including inspections, maintenance, repairs, replacement, installation, and related home comfort services. All services are subject to availability and scheduling.

Prices, promotions, and offerings may change at any time without prior notice.

2. Website Use

By using our website, you agree to:

Use the site for lawful purposes only
Not attempt to disrupt or damage the site
Not use our content for commercial purposes without permission

All content on this site—including text, images, logos, and design—is owned by Airlily or licensed to us.

3. Quotes & Estimates

Any quote or estimate provided by Airlily—online or in person—is:

Based on the information available at the time
Not guaranteed until a technician confirms equipment requirements on-site
Subject to change if additional work or parts are required

Providing false or incomplete information may result in an adjusted quote.

4. Appointments & Cancellations

We strive to arrive within the scheduled service window but cannot guarantee exact times due to traffic, weather, and job complexity.

You agree to:

Provide safe access to your property
Ensure someone 18+ is present during service
Notify us promptly if you need to cancel or reschedule

Missed or late cancellations may incur service fees.

5. Payments

Payment is due at the time of service unless other arrangements are made.
Accepted forms of payment may include cash, card, bank transfer, or financing (subject to approval).

Failure to pay may result in:

Late fees
Suspension of service
Collections activity

6. Guarantees & Warranties

HVAC installations may include manufacturer warranties and/or workmanship guarantees. Warranty coverage varies by equipment type, model, and manufacturer terms.

Warranties typically do not cover:

Lack of maintenance
User-caused damage
Acts of nature
Modifications by third parties

Full warranty terms will be provided at the time of installation or upon request.

7. SMS/Text Messaging Terms

By providing your mobile number, you consent to receive SMS/text messages from us, including:

Appointment reminders
Service updates
Quotes & follow-ups
Promotional offers (if opted in)
Account or service-related notifications

You may opt out at any time by replying STOP.
Reply HELP for assistance or contact [email protected]

Message and data rates may apply. Message frequency varies.

We do not sell or share your phone number with unaffiliated third parties.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, store, use, and protect your information.

9. Third-Party Links

Our website may include links to third-party websites or tools. We are not responsible for the content, policies, or practices of those third parties.

10. Disclaimer of Liability

HVAC systems involve electrical, mechanical, and environmental components. While we follow industry best practices, you agree that:

Airlily is not liable for indirect, incidental, or consequential damages
Service results may vary based on property conditions
You are responsible for maintaining your HVAC equipment according to manufacturer guidelines

Nothing in this section affects your consumer rights under applicable law.

11. Limitation of Use

You may not:

Reproduce, republish, or distribute our website content without permission
Interfere with or attempt to bypass website security
Use our services for fraudulent purposes

12. Changes to Terms

We may update these Terms at any time. Continued use of the site or services indicates acceptance of the updated Terms.

13. Contact Us

For questions regarding these Terms & Conditions:

📍 Address: 7836 South 16th St, Phoenix, AZ, 85042
📧 Email: [email protected]
📞 Phone: +1 (480) 906-3553